ESG Services has always worked with medium-large and multinational companies, those who choose to be part of the ESG team have the opportunity to enhance and increase their skills and to work independently on projects with a high technological profile.

All researches are aimed at candidates of both genders pursuant to Law 903/77 and Law 125/9. ESG Services will process the data in accordance with the provisions of the privacy policy (D.L. 196/2003).

Service Desk Manager (SDM1121)

04/11/2021

We select a Service Desk Manager for an important multinational based in Rome.

What will your role be:

You will be responsible for taking care of all the activities provided by the Help Desk & Service Desk structure within the Information Systems, you will have to promote the continuous improvement of processes and you will have to manage the resources used in the Help Desk service. You will also need to attend meetings with functions working in companies across Europe.

Specifically, you will need to:

  • guarantee a constant internal service to the customer

  • monitor and evaluate the quality of the activities carried out by the Service Desk according to KPI

  • carry out reporting activities and produce adequate documentation

  • interact with internal and foreign functions collaborate in the improvement of internal processes and best practices

 

What are the requirements you must have:

The ideal candidate has previous experience in the role within an enterprise reality.

 

You will need to know:

  • Ticketing systems

  • Office automation systems Microsoft Office 365

  • Microsoft SCCM and Intune for device management

  • Basic knowledge of Microsoft Active Directory, DNS, DHCP administration

  • Basic networking knowledge

 

It is also required:

  • Consolidated experience in structured Service Desks

  • Knowledge of ITIL standard guidelines

  • Excellent interpersonal skills in teamwork with organizational skills and resource coordination

  • Excellent decision making and problem solving skills

  • Excellent supplier management skills

  • Reactivity, availability, courtesy towards the customer and the users of the service

  • English language: minimum level B1

  • Excellent writing skills

 

What are the preferential requirements:

  • Degree in Computer Engineering

  • ITIL V3 certification

 

The work will be initially carried out according to a hybrid work model and as established by company policies. However, willingness to work on a full-time basis is required. The classification and remuneration will be commensurate with real skills and potential. Immediate insertion.

Network & System Engineer (NSE0321)

28/09/2021

We are looking for a motivated System & Network Engineer able to manage the assigned projects. The candidate must collaborate with the IT team in the development of high-profile technological projects and qualified on-site and remote support to customers.

Requirements:

  • Windows and Linux server operating systems

  • VMware virtualization (vSphere, Horizon)

  • Storage Area Network (NetApp, IBM, etc ..)

  • Office automation and cloud messaging systems (Office 365, Google Suite, etc.)

  • CISCO SYSTEMS Technologies: switching, routing and firewalling, call manager

  • Backup and disaster recovery systems (BackupExec, VEEAM, etc ..)

  • Systems for monitoring and managing networks and systems (Nagios, etc. ..)

  • Any certifications on the above-mentioned technologies

  • Troubleshooting and problem solving skills

  • Ability to design and implement integrated solutions and offers including drafting technical reports, planning and control of works

  • Italian language: excellent command of written and spoken Italian

  • English language: excellent oral communication, writing and reading skills

  • Willingness to work abroad for short and/or long periods

 

Preferential requirements:

  • Experience in Project Management

  • Bachelor’s degree in computer science and computer engineering 

  • Italian citizenship

  • Other foreign languages

 

Relational skills and competences:

  • Attitude in teamwork

  • Excellent skills in managing telephone interviews and interpersonal relationships

  • Reactivity, availability, courtesy towards customers and end users of the service

  • Excellent capacity for autonomy and organization

Front End Developer (FED1021)

28/09/2021

We are looking for a Front End Developer with a minimum of 3 years of experience. The candidate must be able to independently follow high-tech projects, to relate to the internal team and to the customer for a fruitful collaboration and for the success of the project.

Requirements and responsibilities:

  • Design and development of interfaces for responsive sites and applications

  • Ability to technical analysis and design of solutions

  • Strong organizational and problem solving skills

  • Spirit of collaboration and teamwork orientation

  • Reactivity, availability, courtesy towards customers

  • Italian language: excellent written and spoken Italian

  • English language: excellent oral communication, writing and reading skills

 

Technical skills required:

  • At least 3 years of experience in developing responsive enterprise sites and applications

  • Excellent knowledge of HTML5/CSS3, Javascript, JQuery, Bootstrap, CSS preprocessors (SASS-LESS)

  • Excellent knowledge and command of Rest calls (Json/Xml)

  • Good knowledge of tools such as npm scripts, webpack, parcel, etc.

  • Good knowledge of one or more Javascript frameworks (Angular, React, Vue)

  • Good knowledge of versioning systems in particular GIT

  • Good SQL knowledge

  • Basic SEO knowledge

 

Preferential requirements

  • PHP (from version 5 onwards)

  • Experience with CMS (traditional and/or headless)

  • Gatsby (or other static site generator)/Next.js (Node.js)

  • Experience in consuming GraphQL API

  • Experience in mobile app development (using React Native or other Javascript-based hybrid solutions)

  • Caching systems (Memcached, Redis, etc.)

  • Bachelor’s degree in computer science and computer engineering

Network Engineer grad student/new graduates/graduates (NEL)

We are looking forgrad student / new graduates / graduates who can apply and increase their academic knowledge in the Networking sector. The resource will work in a team with professional experts and will have opportunity for growth.

 

What will the new resource do?

  • The candidate will collaborate with the IT team in the development of high-tech projects

  • He/she will provide qualified support to customers

 

What are the requirements?

  • Knowledge of networking infrastructures (CISCO Systems technologies or similar)

  • Systems knowledge (Windows, Linux)

  • Italian language: excellent command of written and spoken language

  • English language: excellent reading, writing and oral communication skills

  • Any other languages: German

  • Availability to work abroad for short and / or long periods

  • Motivation and propensity for teamwork, cooperation and improvement

  • Reactivity, availability, courtesy towards customers and end users of the service

  • Excellent capacity for autonomy and organization
     

What do we offered?

  • Continuous professional growth

  • Stimulating work environment

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